Terms & Conditions

Last updated: November 2025

These Terms & Conditions outline the rules and expectations for using our website and services.

1. General Information

By accessing or using this website, you agree to these Terms & Conditions. If you do not agree, please discontinue use.

2. Counselling Services

Counselling and psychotherapy services provided by Indiana Bruch are professional, confidential, and guided by ethical frameworks.

Your Responsibilities:

  • Provide accurate information

  • Attend scheduled appointments

  • Cancel or reschedule with appropriate notice

3. Appointments & Cancellations

  • Appointments can be booked online via Halaxy

  • Cancellations made within 48 hours of the appointment time may incur a full fee

  • Payments may be processed automatically via Halaxy if card details are saved

4. Payment

Payments may be made via:

  • Direct debit

  • Credit/debit card

  • Other methods made available by Halaxy

All session fees must be paid within 14 days unless otherwise agreed.

5. Website Use

You agree not to:

  • Use this website for unlawful purposes

  • Attempt to damage or disrupt site functionality

  • Reproduce or distribute content without permission

All website content, including text, images, and branding, is owned by Indiana Bruch and may not be copied without consent.

6. Limitation of Liability

While we aim to provide accurate information, we make no guarantees regarding:

  • Website accuracy

  • Availability of the site

  • Suitability of the content

We are not responsible for:

  • Loss or damage arising from website use

  • Issues caused by third‑party service providers

7. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page.

8. Contact

For questions regarding these Terms & Conditions:

Email: hello@indibruch.com.au
Website: www.indibruch.com.au